Nexus Omni Cloud: A Convenient Browser Extension for Omnichannel Communication
Nexus Omni Cloud is a free browser extension developed by Nexcore for Chrome users. It falls under the category of Browsers and belongs to the Add-ons & Tools subcategory. This extension aims to enhance the Omnichannel Nexus platform by providing seamless integration with various CRM systems.
With Nexus Omni Cloud, users can enjoy the convenience of one-click connections. It allows users to make calls to clients and suppliers directly from their browser, eliminating the need to switch between different applications. Additionally, users can open the chat screen to respond quickly to messages, saving valuable time.
One of the key features of Nexus Omni Cloud is its ability to track call history. Users can easily access and review their previous calls, enabling them to stay organized and informed. Moreover, users have the flexibility to change their agent status, further enhancing their communication management.
Using Nexus Omni Cloud is straightforward. After installing the extension, users need to connect to the Nexus system with their Agent credentials and sync the extension. Once synced, users can enjoy the full range of extension functionalities, such as dialing, agent status changes, and more.
